The weekly rate was a little higher than the average student accommodation to be honest, but after staying there for almost a month, I think it was well worth it:ġ. The space is very spacious and bright and comforting. The whole building is very new with high speed Wi-Fi and 24 hour secure automatic doors, a free gym area and laundry room. As well as stress free moving.Ī student accommodation flat that surprised me. Sparkford House is perfect for any university student who is looking for a modern, social, building with spacious rooms and in an excellent location regarding both the university and the city and the high street. Frank in particular, he has been here for everyone every step of the way and he constantly goes above and beyond in any way he can to help, provide advice, help and support. The staff and maintenance team are excellent and are always here to help. There is also a large communial area where different events, studying and just hanging out and socialising takes place in. ![]() There are many facilities available 24/7 and a games room, gym and music room which are all available for anyone whenever. The buildings itself has everything excellent wifi, fully equipped and furnished rooms which are a great size, spacious and with easy to use facilities. Living in Sparkford House and being a part of the Unilife family has been an amazing experience. In addition, this summer we will be opening our outdoor social areas, including a BBQ area that we hope to be using as soon as the weather allows!įinally I am sorry to hear that an issue has not been resolved - I would appreciate if you were to e-mail me directly (you should have my details) so that I can understand the situation and resolve it for you. Our experience is that the social areas, including the Gym, Music room, Gaming room, Social Kitchen, Communal Lounge and study pods have not reached capacity at any point this year. On top of this, there is no charge for the Laundry for the current year, comparing to the £4 per wash/dry cycle that other student residences charge, this is a substantial saving for our residents. As a reference, other students developments generally work to a 1:75 beds. There are 90 Studios in the building and the 4 washing/ drying stacks represent a ratio of 1:25 studios. Your feedback is always welcome and we will continue to monitor the usage of the Laundry. During this year, due to the pandemic, an exemption was granted by the council to welcome young professionals and key workers for shorter periods of time until the 31st August 2021. Frank is in residence in the building, so pretty much is there 24/7 and although he may not be at the reception desk all the time, all residents have his mobile phone to call or WhatsApp anytime there is an issue. I am glad to hear that you have experienced the trully caring and helpful assistance from the team, but obviously disappointed to learn that you feel this has not been consistent. ![]() Thank you for taking the time to review your experience at Sparkford House. The contract has been broken multiple times so should really be re-written to avoid legal action. Issues have to be mentioned multiple times to get resolved, I have mentioned an issue five times over the course of two months and it still hasn’t been resolved. The social areas are also far too small for the maximum capacity. The building has a capacity of circa 115 people and with 4 washing machines, this isn’t sustainable. This building was advertised as being for students yet currently, there are more non-students than students, and some of these appear to be staying for very dubious reasons. Frank spends less and less time in the building meaning that if an issue occurs, contacting someone is more difficult and impersonal. Staff were very attentive and helpful to begin with but gradually became less interested and less visible in the building. ![]() It started out lovely and inviting but slowly went downhill. Staying at UniLife has been an experience.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |